An update on our services during the Covid-19 lockdown.
Back to level 3 for us in Auckland.
We are still shipping! But can not serve customers face to face.
Our team are working remotely from home with diverted phones.
Domestically in New Zealand the couriers are operating as normal, due to being an essential service, but there may still be some slight delays with increased courier demand - we will keep you updated about any delays when and if they arise.
International orders - please allow for delays as international logistics are in a bit of disarray with reduced air capacity.
For essential items only (sand bags, gumboots for essential workers etc) - we can organise a contactless pick up, please ensure that you have co-ordinated with our team prior to your arrival so that they can load your items directly into your car, without getting out of the vehicle. Orders must be pre-paid by credit card or direct credit. Customers who arrive without organising this in advance will not be served.
Our NZ shed manufacturers are not based in Auckland so are still making up sheds to fill orders. We are working to set up contactless shed pick up again and will keep you posted on this.
Thanks to everyone for their patience during this time.
Tim, David and the Gubba team.